Precautionary measures

  • To slow down the spread of the coronavirus, free access to the MAS isn't possible. You must always reserve a ticket. Book your ticket in advance, online.
  • Only a limited number of visitors are allowed in fixed time slots. 
  • Groups containing more than 4 people are not allowed, except people who are all in the same family household. All other groups will be denied entry, even if tickets are purchased in advance.
  • Are you entitled to free admission? Even then you must reserve a ticket.
  • Wearing a face mask in the museum is mandatory for everyone over 12 (including on the rooftop panora). Please note that In accordance with the guidelines of the governement, bandanas, scarves and face masks with a valve are not allowed. Visitors without a safe mask are denied access.
  • You also need a ticket for the boulevard and the rooftop panorama.

Please follow these instructions during your visit

  • Respect the time of arrival on your ticket, access can be refused if the arrival time is not respected.
  • Avoid using the lockers, and limit coats and (large) bags.  
  • Stand on the right when using the escalator.
  • Follow the directions highlighted, touch as little as possible, and follow the instructions of the staff. Maintain a distance of 1.5 m from other visitors and/or staff. Good to know: the space between the medallions in the floor is 1.5 m.
  • Only assistance dogs are welcome in the boulevard and in the museum halls.
  • The audio in the museum can be heard through jacks and your own Android earphones. If needed, there are earphones for sale at the box office. Wireless earphones or headphones cannot be paired.

For your protection

  • The museum has a strict hygiene plan. Give employees who are cleaning doors, banisters, smooth surfaces, toilets, etc., the space and time to do their work properly.
  • Wear a face mask. It is mandatory for everyone (age 12 and older), even on the panorama.
  • Cough and sneeze into the inside of your elbow.
  • Wash your hands before and after your visit.
  • Stay at home if you are feeling unwell.

Tickets

Conditions of sale

  • Order your ticket online.
  • You can pay with Bancontact/Mister Cash, Maestro, MasterCard and VISA.
  • After payment, you'll receive a confirmation email with your e-ticket(s) attached. Check your junk mail folder. Tickets will be sent from noreply@antwerpen.be.
  • You didn't receive your e-tickets and want to visit the museum soon? Please give us a call: +32 3 338 44 00. We will be happy to help.
    In certain exceptional cases, it may take up to 48 hours for the payment to be confirmed by your bank. You will then receive the e-tickets in your mailbox later.
  • At the counter in the museum, please present your e-ticket (be aware: this is not the confirmation email) together with your discount proof, such as: identity card, museum pass, A-card, teacher's card, voucher, etc.  If there is any doubt about the validity of your ticket, you will not be allowed to visit the museum.
  • Tickets may not be resold.
  • Did you lose your tickets? Please contact us by telephone +32 3 338 44 00 or email mas@antwerpen.be
  • Please respect the arrival time. This will ensure a safe visit to the museum.

Refunds

  • Refunds or exchange of tickets is only possible if your visit is cancelled by the museum (e.g. due to corona-related closure of the museum).

Fixed time blocks

  • You can visit the museum between 10:00 a.m. and 5:00 p.m. An average visit lasts 90 minutes.
  • A limited amount of people will be allowed to enter every 30 minutes.
  • You can buy tickets for the following time blocks:
    • 10:00 a.m.
    • 10.30 a.m.
    • 11:00 a.m.
    • 11.30 a.m.
    • 12:00 noon
    • 12:30 p.m.
    • 1.00 p.m.
    • 1:30 p.m.
    • 2.00 p.m.
    • 2:30 p.m.
    • 3:00 p.m

Exhibitions

  • With a ticket 'permanent collection' you can admire our permanent collection (5 museum halls), wander through the Visible Storage and take a peek at the rooftop panorama.
    Tickets MAS permanent collection
  • A ticket 'MAS + temporary exhibition' gives you access to the temporary exhibition, all the museum halls, the boulevard and the rooftop panorama.
    Untill 13 September 2021, you can take a look at one hundred highlights of our Congolese collection in the exhibition '100 x Congo. A century of Congolese art in Antwerp'. See our webpage 100 x Congo for more information.
    Tickets MAS + 100 x Congo

Free Wednesdays

The MAS is accessible for free every last Wednesday of the month. Booking a ticket in advance for a fixed time block is required.
Free Wednesdays - Permanent collection + exhibition
Free Wednesdays - Permanent collection

Special events

Do you need help?

Do you have a question? You may find the answer on this page: Buying online tickets with time blocks: FAQ Do you need help ordering an online ticket? Please call (+32)3 22 11 333 (monday - friday 9:00 a.m. to 5:00 p.m.)

Press and trade/travelorganisations

Are you a member of the press or do you want a visit for trade or travel, please make arrangements by sending an email to mas@antwerpen.be

Group visits and guided tours

Only family households are admitted. Other groups will not be admitted, even if tickets for a time slot have been purchased.

  • There are no guided tours for the time being.

​Class visits

On certain time slots the MAS opens exclusively for school groups visiting the museum (except during school holidays). Individual tickets are not for sale for these time slots. Thus, the museum doesn’t get too crowded. Classes don’t come into contact with other visitors, nor with each other.

The guided tours and workshops are adapted to COVID-measures and the guides are up to date with the latest safety measures. For more information, see Bring your class to the MAS

Rates

Permanent exhibition:

  • Standard € 5
  • Discount € 3

Permanent + temporary exhibition:

  • Standard: € 10
  • Discount: € 8

Standard rate:

  • visitors between 25 and 65 years

Discount rate:

  • visitors aged 12 to 25 years
  • visitors +65 years
  • card holders: for temporary exhibition, exchange A-card for digital discount voucher

Free access:

  • visitors -12 years
  • every last Wednesday of the month
  • attendants of people with a handicap
  • card holders:
    • Antwerp A-card holders enjoy free entry to the permanent exhibition
    • A-card holders eligible for an increased reduction
    • Antwerp city guides
    • ICOM
    • teacher ID
    • Antwerp City Card (buy an Antwerp City Card online
    • Friends of Antwerp's Museums
    • Museum Pass
      With a museum pass you can visit all participating Belgian museums for one year, whenever you want and as often as you want. The Museum Pass is only for sale online via this link. Read more on www.museumpas.be

Practical information

MAS | Museum aan de Stroom
Hanzestedenplaats 1
2000 Antwerp

Open

The museum halls, the Visible Storage, the Boulevard and panorama are open for visit:

  • Tuesday to sunday from 10:00 a.m. to 5:00 p.m. (last acess: 3.30 p.m. – 4:00 p.m.)
  • Exceptionally open on Easter Monday and Whit Monday

Be aware: Depending on weather conditions, the panorama may be temporarily closed.

The MAS is closed:

  • on mondays (except on Easter Monday and Whit Monday)
  • January 1, May 1, Ascension, November 1 and December 25.

How to get here?

Check your route on slimnaarantwerpen.be. Here are some suggestions:

By bicycle

There is a large bike rack near the flags right in front of the museum square.

With a Velo bicycle (Share-A-Bike system)

There are two Velo stations at the foot of the MAS. One on the Hanzestedenplaats and one on the Sint-Laureiskaai, just across the Nassau bridge. More information on www.velo-antwerpen.be.

By tram or bus

  • Tram 7 (Mortsel - Eilandje), disembark at final stop MAS.
  • Tram 1 (P+R Luchtbal - Zuidstation). Get off at Noorderplaats and walk 15 minutes to the MAS.
  • Tram 24 (Silsburg - Havenhuis). Get off at stop Londen and walk past the Londenbrug to the MAS (10 minutes)
  • Bus 17 (UZA - Centraal Station - Brouwersvliet) Get off at the final stop 'Felixarchief'.
  • Underground Antwerpen Centraal: lines 3, 5, 9 or 15, direction Linkeroever. Get off at station 'Meir'. Above ground, take tram 7 at 'Meirbrug'.

Go to delijn.be/en for the most up-to-date information.

By waterbus over the Scheldt

The waterbus connects Hemiksem and Lillo and stops at the Steenplein (where you have to get off). If you come from the Left bank, you can also take the ferry. All practical information such as rates and departure times can be found on dewaterbus.be.

By car

Pay attention: remember that the entire city centre of Antwerp and Linkeroever (the Left Bank) are a low emission zone. Polluting vehicles may no longer enter the low emission zone. Check before coming to Antwerp whether your vehicle complies with the conditions for entry with this test.

Compulsory registration: All vehicles with a foreign number plate (except Dutch number plates) complying with the conditions for entry must be registered once-only. Registration is free and can be done up to 24 hours after entering the zone. Register your car here.

You can find further information about the low emission zone in Antwerp at www.sna.be/en/lez.

Parking

  • parking at street level, near the MAS
  • Godefriduskaai car park (Zeevaartstraat 11)
  • there are two parking spots for people with a handicap on the Van Schoonbekeplein.

Accessibility

The MAS is accessible for all visitors, including less mobile visitors and people with an auditory or visual handicap.. The MAS is partner in the project European Disability Card. On presentation of the card your companion enters for free. More information:http://eudisabilitycard.be/en

Less mobile visitors

  • Will you be visiting with a wheelchair? Let us know in advance on the number +32 3 338 44 00 and report it at the ticket counter. A MAS attendant will bring you to the desired storey with the lift.
  • Your companion enters for free.
  • The Boulevard and museum galleries are equipped with benches. Our toilet has adapted sanitary fittings.
  • We have 3 wheelchairs that can be used for free at the ticket counter on the ground floor. You can reserve one in advance via balie.mas@antwerpen.be or phone +32 3 338 44 00.
  • The panoramic roof (+10) can only be reached via stairs, but the side terrace on +9 is wheelchair-accessible.

People with an auditory handicap

  • Informative texts are available in every museum gallery.
  • A deaf loop system at the ticket counter and in the atelier filters disturbing environmental sounds.
  • Your companion enters for free.

 People with a visual handicap

Babies and small children

  • Pushchairs can be used on the escalator at your own risk. Would you like to use the elevator? Request this at the ticket counter (ground floor). A MAS attendant will bring you to the desired storey. You can leave your pushchair behind in a locked room. Ask about this at the info desk.
  • Baby backpacks are not allowed in the galleries. You are allowed to use a baby carrier or sling.
  • There's a baby nursery table in the WC on the ground floor.
  • There's a quiet spot for breastfeeding on the ground floor. Ask directions at the info desk.

Visitor guides

You can view a digital visitor guide on your smartphone. The following guides are available:

Paper visitor guides are still available for the exhibitions 'Antwerp à la carte', 'Life and death' and 'Art from pre-Columbian America'.

Pavilions

  • Are you looking for an exclusive gift or an original souvenir? Then pop into the MASshop, which is much more than an average museum shop. See the page MASshop.
  • In the Portopolis visitors' center you'll discover the port of Antwerp with your family via an interactive exhibition! Because of corona measures it is necessary to register in advance via this page.  
  • The pavilion Antwerpen Morgen ('Antwerp Tomorrow')  tells all about urban development in Antwerp, past and present. You can discover more than 100 urban development projects via a large digital wall.

Read here all the measures of the city of Antwerp to slow down the spread of the coronavirus: FAQ coronavirus